I lost my temper at work first thing this morning. Yelled, screamed, cursed, even threw things. Poor Martin, he triggered it, by making a simple, ordinary request. A field representative wanted to show a potential customer what could be done in the way of displaying environmental data. No big deal, except that the program that we would run to do this was dead in the water due to the lack of a password. The computer this program runs on also runs a e-mail forwarding program that must always be running. If it fails for any reason, customers call up and raise hell. The demo program, which displays weather data, has recently been upgraded, and as is the nature of upgrades, has become unstable to the point that it will occasionally crash the computer. This is very bad. It is not a problem to restart the computer, but the e-mail program must be started manually, and that cannot be done unless you can logon, and to do that you must have the password. Which until I threw my fit, I did not have, even though I had asked for it a month ago.
These programs should not require the administrator to logon. They should start automatically. It should not be necessary for someone to logon and manually start them. Hopefully, we should be able to correct these shortcomings.
1 hour ago