We got a $10 charge for some kind of BS on one of our cell phones last month, and I am loath to call Verizon. Last thing I want to do is spend an hour of my life dealing with modern day part man/part machine conglomeration to get a lousy $10 charge removed. So I thought I would try going online, see if I could deal with it there. Got my wife to dig out our User ID & Password for our online account, dialed up Verizon, signed in, and I got this:
What the? Log in again? What is this? I try "residential", and this is what I get:
I've never seen that error message before. I'm going to go find something else to do now.
Update January 2017 replaced missing images.